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  • What is Chat AI?
    Chat AI is a mobile application developed by Connectinno and powered by ChatGPT 4 API. It is designed to provide intelligent and natural conversation experiences, utilizing advanced natural language processing to understand and respond to user queries in a human-like manner.
  • How do I cancel my subscription?
    Go to the Settings app on your iPhone Choose iTunes & App Store Tap your Apple ID at the top of the screen Tap View Apple ID (you might need to sign in or use Touch ID) Tap Subscriptions Under Subscriptions, tap Chat AI
  • Does Chat AI work offline?
    Chat AI requires an active internet connection to function as it leverages cloud-based AI capabilities for real-time responses.
  • How can I contact customer support?
    If you have any further questions or need assistance, you can reach out to our customer support team at
  • Why did I get charged before my free trial ended?
    According to Apple, when you sign up for a 3-day trial, you may get charged within the last 24 hours of your trial period. Here's the exact statement from Apple's website: "If you signed up for a free or discounted trial subscription and you don't want to renew it, cancel it at least 24 hours before the trial ends." The payment processes on App Store are completely managed by Apple, so unfortunately, this is a process ChatAI team is unable to control.
  • How do I request a refund?
    Unfortunately, ChatAI is unable to process refunds for Apple payments. If you think you were charged without permission and would like to request a refund, we recommend reaching out to Apple Support.
  • Is my data secure with Chat AI?
    Yes, we take user privacy and data security seriously. Chat AI, developed by Connectinno, follows strict data protection protocols to ensure that your information is secure and confidential. For more details, please refer to our Privacy Policy.
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